Refund policy

Eligibility

Refunds apply to paid enrollments confirmed by invoice with Webautomationpro. Informational prices on this website are not charges. Corporate purchase orders may follow the refund clauses in the signed agreement, which prevail if they conflict with this page.

Timeframe

Requests for a full refund must be received in writing at least seven (7) calendar days before the cohort start date. Requests after that window are evaluated for partial credit only.

Full and partial refunds

Full refunds are available when we cancel a cohort or when you cancel within the timeframe above and have not accessed downloadable cohort materials. Partial refunds of up to 50% may be offered if you withdraw after materials access but before the third live module, less any non-recoverable venue or facilitator costs.

Non-refundable items

Completed private workshops, on-site travel already incurred at your request, custom workbook printing, and third-party exam fees are non-refundable.

Refund process

Email info@webautomationpro.digital with your invoice number, participant name, program title, and reason for the request. We confirm receipt within two business days and issue a decision within ten business days.

Processing time and method

Approved refunds are returned via the original payment method within fourteen (14) business days after approval. Bank wires may take longer depending on your institution.

Cancellation by Webautomationpro

If we cancel or materially reschedule a program, you may choose a full refund or transfer to a later cohort at no additional fee.

Exceptions

Documented medical emergencies or mandatory military obligations in Korea may qualify for expanded partial credit at our discretion. Force majeure events are handled case by case.

Contact for refund requests

info@webautomationpro.digital · +82-2-294-5968 · Street: 213-10, Gwanjeongri, Jeonui-myeon; City: Yeongi-gun; State/province/area: Chungcheongnam-do; Country: Korea